Technology adds speed and efficiency to work environments, but also complexity as workers of all types integrate disparate software applications and datasets, requiring them to use higher cognitive skills to do their jobs effectively. COVID-19 has only emphasized this point—our ability to respond to modern-day crises increasingly depends on the digital capabilities organizations possess. The current crisis has taught people to communicate, team, learn and overcome challenges differently in the Digital Age. As such, troops at all levels have new opportunities to solve complex problems, redesign workflows, and scale solutions—if provided permission and expertise.